Our Campfire Defender offers a one (1) year warranty to be free from defects in material and workmanship. This warranty applies to the original purchaser of the product.
Our product works directly with one of the most destructive elements on earth, Fire. Please take the time to familiarize yourself with the instructions and/or videos on how to use. This will help keep you, your family and your campsite safe when using this product.
Improper use of the product will result in product/coating failure and will not be considered for warranty replacement. Improper use, such as placing the cover green side down on the fire will destroy coating. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
If your product is defective and is within the warranty period, contact us at firstname.lastname@example.org in order to receive a (RA) Return Authorization. Please contact us by email or by phone. Our number is 623-207-9333.